Microsoft Dynamics CRM

CRM solutions streamline processes and increase profitability in your sales, marketing, and service divisions.

Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes. Gain the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance sales, marketing, and customer service processes — along with native Microsoft Office Outlook integration — Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.

Customer Engagement

Give your team the tools they need to deliver exceptional customer experiences. Build lasting relationships with Microsoft Dynamics CRM in order to sell effectively, care everywhere, and market smarter.

Fully Integrated

Track all your customer interactions and data in one place. With native integration with Office 365, Microsoft Power BI, Yammer, Skype, Outlook, and many other widely used business apps, you can be sure everyone in your company has the full picture of what your customers want and need.

Highly Scalable

Microsoft Dynamics CRM offers best-in-class features to grow your business’s efficiency and productivity. Use customer data to gain the insights you need to qualify prospects. Learn what your customers really think with Microsoft Social Engagement.

Microsoft Dynamics CRM for Sales

Access a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster.

Automate Your Sales Process

Set up territories and teams for optimal organizational efficiency. Create price lists, discounts, and unit groups to streamline offer management. Set up goals to track sales rep quotas.

Capabilities with Microsoft Dynamics CRM allow you to boost productivity, gain key insights, streamline sales cycles, and reduce costs.

Automate Your Sales Lead System

Set up territories and teams for optimal organizational efficiency. Create price lists, discounts, and unit groups to streamline offer management. Set up goals to track sales rep quotas.

Capabilities with Microsoft Dynamics CRM allow you to boost productivity, gain key insights, streamline sales cycles, and reduce costs.

Real-Time Collaboration

Create, view, edit, approve, and search for sales literature items. Make use of a central repository for sales information. Ready to use literature for competing product comparisons.

Track your product information, presentations, brochures, policies, procedures, white papers, competitive information, price lists, annual reports, and manuals.

Microsoft Dynamics CRM for Marketing

Microsoft Dynamics Marketing is flexible, easy to use, and engineered to fit your business. The CRM marketing solution enables your team to plan, execute, and measure campaigns across channels, from start to finish. Transform every touchpoint into a marketing opportunity and harness the undiscovered potential within your customer base to market more effectively, improve productivity, and gain actionable insight into your marketing campaigns.

Multi-Channel Campaigns

Engage customers with personalized, multi-channel campaigns. Use the visual campaign designer to create and manage campaigns using simple drag and drop capabilities.

Test email on different devices to determine the most effective campaigns.

Automate Workflows

Create, view, edit, approve, and search for sales literature items. Make use of a central repository for sales information. Ready to use literature for competing product comparisons.

Track your product information, presentations, brochures, policies, procedures, white papers, competitive information, price lists, annual reports, and manuals.

Measure Pipeline and Revenue

Measure your marketing success with key performance indicators. Track key campaign indicators with built-in reports. Identify trends and allocate resources with powerful predictive analytics.

Proactively create offers with 360-degree customer views. Compare campaign effectiveness to future campaign decisions.